Privacy Policy

1. Who We Are

Ai Gapa is a done-for-you CRM agency based in New Delhi, India. We help Indian SMBs — set up, automate, and manage their CRM systems.

Website: aigapa.com
Contact: contact@aigapa.com
WhatsApp: +91 89567 83958

2. What Information We Collect

When you fill out a form on our website or interact with us, we may collect:

• Name — to address you personally
• WhatsApp / Phone number — to contact you about your demo or service
• Email address — for booking confirmations and communication
• Company name — to understand your business context
• Industry and team size — to recommend the right plan
• Message / notes — if you choose to share additional context

We do not collect payment information directly. Any payments are processed through secure third-party payment providers.

3. How We Use Your Information

We use the information you provide to:

• Schedule and conduct your free demo call
• Send you booking confirmations and reminders via email and WhatsApp
• Follow up about our CRM services
• Manage your lead record in our internal CRM system
• Improve our services based on the information you share

4. WhatsApp Communication

By submitting your phone number through our website or lead forms, you consent to receiving WhatsApp messages from Ai Gapa. These messages may include:

• Demo booking confirmations and reminders
• Follow-up messages about our services
• Occasional updates about Ai Gapa offerings

You can opt out at any time by replying STOP to any WhatsApp message or contacting us at contact@aigapa.com.

5. Data Storage and Security

Your data is stored securely within our CRM platform. We take reasonable measures to protect your information from unauthorized access, but no method of transmission over the internet is 100% secure.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Retention

We retain your information for as long as necessary to provide our services or as required by law. If you become a client, your data is retained for the duration of your engagement with us. If you choose not to proceed, your data may be retained for up to 12 months for follow-up purposes, after which it is deleted upon request.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of WhatsApp or email communications at any time

8. Cookies

Our website may use basic cookies for functionality and analytics. We do not use cookies for advertising profiling. You can disable cookies in your browser settings at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website or services after changes constitutes your acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or requests, contact us at: